Shipping & Returns
Shipping Policy
We strive to ship all orders as quickly and efficiently as possible. Most orders will be processed and shipped within [2-4 business days]. We offer standard shipping options, with delivery times varying based on your location. Please note that shipping times may be delayed during peak holiday periods or due to unforeseen circumstances such as weather or carrier delays.
We offer free standard shipping on orders over [specified amount], with a flat rate fee for orders under that amount. We also offer expedited shipping options for an additional fee. Shipping fees are non-refundable.
Once your order has shipped, you will receive a confirmation email with a tracking number so you can track your package. We are not responsible for lost or stolen packages, so please make sure to provide a secure shipping address and consider adding insurance to your package.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from our clothing brand. If for any reason you are not, we accept returns for most items within [specified number] days of purchase. To be eligible for a return, the item must be in its original condition with all tags attached.
To initiate a return, please contact our customer service team with your order number and reason for the return. We will provide you with a return shipping label and instructions for how to complete the return process. Please note that return shipping fees are the responsibility of the customer.
Once we receive your returned item, we will process the refund back to your original form of payment. Please allow [specified number] business days for the refund to appear on your account.
Please note that we do not accept returns on final sale items or on items that have been worn, washed, or altered in any way. If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer service team.